Support
How can we help?
Questions, problems, or feedback about Dioveo: pick whichever channel suits you. There are no bots here; you will get an answer from the person who built it.
Email support
The fastest way to reach a human. Every message is read and answered by the founder, typically within one business day.
[email protected]Watch the demo
A complete walkthrough of connecting Gmail, searching attachments, bulk downloads, folders, and cloud sync.
dioveo.com/demoGuides
Step-by-step articles covering search operators, bulk downloads, storage cleanup, and automation workflows.
dioveo.com/blogCommon topics
Access and privacy
Dioveo uses Google OAuth and never sees your password. You can revoke access anytime from your Google account security settings, and delete your Dioveo account from the app. Backups are kept for the periods in our Privacy Policy.
Billing and plans
Manage or cancel your subscription anytime from the billing portal inside the app. Plans stay active until the end of the paid period.
Deleting your data
Deleting your account revokes Gmail access and removes the index Dioveo holds. Dioveo never sends or drafts email from your Gmail account. It only changes your mailbox when you ask it to: applying labels, archiving or marking mail as read in automations you turn on, creating Gmail filters for automations you set up, or moving emails you select to Gmail Trash after you confirm.
AI assistants (Claude, ChatGPT, Cursor)
Connect Dioveo to your assistant to search attachments, extract fields with source references, and draft automations from chat. Each assistant asks for your approval once; revoke it any time under Connections in the app.
Setup steps for each assistantProduct questions are also covered in the FAQ, and legal details live in the Privacy Policy and Terms of Service .